Making Your Customers Feel Appreciated

The boys and I love watching Christmas movies and Home Alone 2 – Lost in New York is one of our favourites. Watching the  sticky bandits getting tortured by a 10 year old boy always makes us laugh. As Kevin puts it “ you can mess with a lot of things, but you can’t mess with a kid at Christmas.”  However, underneath its lowbrow humor, Home Alone is actually a tender portrait on the importance of family, friendship –and the spirit of giving to those less fortunate.

Kevin McAllister’s been accidentally separated from his family (again) and this time – he’s on his own in New York City. Armed with his dad’s credit card, he heads to a premier NY toy store: Duncan’s Toy Chest.

Mr. Duncan, the stores owner, rings up Kevin’s purchases at the cash register and tells him how all the Christmas purchases are being donated to  a local children’s charity. Touched by the story, Kevin donates his own $20.

From there, Mr. Duncan does something special and meaningful for Kevin in turn. He gifts him an ornament of two turtle doves. He tells Kevin he can give one of them to a friend, and keep the other, as a symbol of friendship.

Later in the film, Kevin does exactly this – giving one of the doves to his friend, the homeless woman he meets in Central Park. The ornament gets a new life as a special, meaningful gift that solidifies their new found friendship.

So what does that mean for us?

Give your version of the thoughtful ornament to your clients to make them feel appreciated and inspire their continued support of you.

Have you found ways to show thoughtfulness, love, and appreciation for your clients or customers this year?

This can be everything from a small gift, a trays of cookies, a Christmas card,  or a simple well-timed thank you email.

This is all about asking yourself – what ways are you showing the people who support your business that you care about them, and what ways can you be (and afford to be) more generous with them?

……and make sure you find some time to sit down and watch the Home Alone movies this Holiday Season.

Contact us today for a quote.

Our creative team are ready to discuss your project.

Call 519.354.5545